Account
Should I create a Winsham Account?
Absolutely! Creating a Winsham Account comes with benefits that make your shopping experience more convenient and enjoyable.
What are the advantages of having a Winsham Account?
By creating a Winsham Account, you unlock these convenient benefits:
- With an account, your information is securely stored for a quick and hassle-free checkout process.
- You can store your preferred addresses in your account, making your shopping experience more convenient and enjoyable.
Is creating a Winsham Account secure?
Yes, your security is our top priority. We use robust encryption and follow industry best practices to protect your personal information. Your data is safe and secure when you create an account with us.
How do I create a Winsham Account?
Creating an account is easy. Just click on the 'Register' button at the top of our website and follow the simple steps to set up your account. It only takes a few moments. If you have any more questions or need assistance with creating your Winsham Account, please feel free to reach out to our customer support team. We're here to help!
How can I place an order with Winsham?
Placing an order with Winsham is easy. You can order online through our website at www.winsham.com, contact our sales team via phone or email, or visit one of our two locations in the Eastern and Western Provinces.
EASTERN PROVINCES
Address: 25 Minthorn Blvd, Thornhill, ON L3T 7N5
Phone: (905) 882-1827
Toll Free: 1-800-263-3355
Email: [email protected]
WESTERN PROVINCES
Address: 9249 48 St NW Edmonton, AB T6B 2R9
Phone: (780) 469-2342
Toll Free: 1-800-661-9662
Email: [email protected]
We are here to assist you in finding the right products for your needs.
What happens after I receive my quote?
Upon receipt of the quotation, we kindly request your review. If you find it satisfactory and wish to proceed with the order, please contact us at (905) 882-1827 for inquiries related to the Eastern Provinces or (780) 469-2342 for the Western Provinces. Alternatively, you can reach us via email at [email protected].
How to make a change in my quote request?
Please feel free to call our customer service team if any adjustments or further assistance are required.
Payment
What payment methods do you accept?
We accept Visa, MasterCard, Interac, or pre-payment as payment options. You can choose the option that best suits your convenience.
What are the payment terms for your products?
Our standard payment terms are Net 30 days on an approved credit, meaning that invoices are due within 30 days of the invoice date, provided you have an approved credit account with us.
Are taxes included in the prices?
No, all applicable taxes are extra and will be added to the total amount of your invoice. Please review your invoice for a breakdown of taxes and the final amount due.
Can I rely on the current prices and conditions listed for future purchases?
Prices and conditions are subject to change without notice. While we strive to keep our pricing and terms up to date, there may be occasional changes. We recommend contacting us or reviewing our latest information for the most up-to-date details.
Returns
What is Winsham's return policy?
We have a customer-friendly return policy. If you receive damaged or incorrect items, please contact our customer service within seven days of receiving your order, and we'll arrange for a replacement.
Can I request custom products or bulk orders from Winsham?
Yes, Winsham accommodates requests for custom products and bulk orders. Our team can work with you to create personalized solutions that meet your specific requirements. Contact us to discuss your needs in detail.
Does Winsham offer discounts for recurring orders or loyal customers?
Yes, Winsham values loyal customers. We have special discounts and loyalty programs for recurring orders. Contact our customer service department to learn more about our discount options.
Shipment
Where do you ship your products?
We proudly ship our products across Canada. We have two shipping locations: Thornhill for the Eastern Provinces and Edmonton for the Western Provinces. To determine the most convenient shipping location for your needs, please don't hesitate to reach out to us.
How long does shipping take?
The shipping timeframe can vary. The shipping details you receive will depend on the quantity of the product you purchase, and the shipping address provided. We will call you back to verify payment and delivery/pickup information for your purchase.
At Winsham, we are dedicated to meeting the diverse needs of our customers across various industries. If you have any additional questions or require further assistance, please do not hesitate to reach out to our Customer Support team.